Acer aspire e15 Laptop keyboard and touchpad not working what is the solution ?

Acer aspire e15 Laptop keyboard and touchpad not working what is the solution 

There are several potential solutions for this issue:

Restart the laptop: Sometimes, a simple restart can resolve the issue.

Update the keyboard and touchpad drivers: Make sure you have the latest drivers installed for your keyboard and touchpad. You can check for updates on the Acer website or in the Device Manager.

Disable and re-enable the keyboard and touchpad: In the Device Manager, locate the keyboard and touchpad, right-click on them, and select "disable." Then, re-enable them and see if the problem is resolved.

Check the function keys: Some laptops have function keys that can disable the keyboard and touchpad. Check the function keys to ensure that they are not accidentally turned off.

Run hardware troubleshooter: Windows has a built-in troubleshooter that can help diagnose and fix hardware issues. You can find it by searching "troubleshoot" in the Windows search bar.

Try an external keyboard and touchpad: If none of the above solutions work, try connecting an external keyboard and touchpad to the laptop. If they work, the issue may be with the built-in keyboard and touchpad.

If the problem still exists after trying all these steps, it may be a hardware issue, and you should contact Acer for further assistance.